Privacy Policy

De Tulip Hotel and Resort Collection (Owned and Operated by Kasn Hospitality Services LLP)

Kasn Hospitality Services LLP (hereinafter referred to as "the Company") respects your privacy and is committed to protecting it. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a booking through our official website.

1. Information We Collect

We collect information to provide better services to all our guests. This includes:

• Personal Information: Name, gender, date of birth, marital status, and passport/ID details (for foreigners).
• Contact Information: Email address, mobile number, and physical address.
• Transaction Information: Details of stays, services used, and payment history (we do not store sensitive card data like CVV or PINs).
• Technical Data: IP address, browser type, and cookies to improve website performance and user experience.

2. Purpose of Collection

We use the information collected for the following purposes:

• To process and confirm your room reservations and service requests.
• To provide personalized services based on your preferences and previous stays.
• To comply with legal requirements, such as reporting guest details to local government authorities/Police (Form C for international guests).
• To send promotional offers, newsletters, and marketing communications (you may opt-out at any time).

3. Disclosure of Information

Kasn Hospitality Services LLP does not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: With vendors who manage our booking engine, payment gateways, and IT services.
• Group Hotels: Between different properties within the  De Tulip Hotel and Resort Collection for seamless guest service.
• Legal Compliance: When required by law, court order, or government regulation.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

5. Cookies Policy

Our website uses "cookies" to enhance your experience. Cookies allow us to remember your preferences and recognize you when you return. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of the website.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., travel portals or social media). We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies separately.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal data from children without the involvement of a parent or guardian.

8. Changes to this Policy

Kasn Hospitality Services LLP reserves the right to update or modify this Privacy Policy at any time without prior notice. The "Last Updated" date at the top of the page will indicate when changes were made.

9. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your data rights (access, correction, or deletion), please contact us at:

Kasn Hospitality Services LLP 

Address: Spring Valley Dew SHOP NO.12/A-BLOCK -1 KATARA BHOPAL, Bhopal, Madhya Pradesh

Contact Number: +91 9422799544 

Official Email Address: admin@kasnhospitality.com